A door that reverses before touching the ground is usually a safety sensor misalignment, incorrect limit switch setting, or low close-force calibration. We fix it fast — usually in under 30 minutes.
Reversing is a safety feature — but when it triggers falsely, it means one of the safety systems is misreading the situation. We identify exactly which one.
Photo-eye sensors out of alignment think something is blocking the door path.
Limit switch tells the opener the door hit the floor before it actually did.
Force sensitivity causes the opener to read ground contact as an obstruction.
Direct afternoon sun overwhelms the IR receiver, triggering false reversal.
Most reversal problems are resolved in a single visit with sensor alignment, limit adjustment, or force calibration.
We realign safety sensors to within 1mm and clean all lenses.
Close-limit adjusted to exact floor position for your door type and height.
Motor force calibrated to door weight — not too sensitive, not too aggressive.
We run 5 complete cycles to confirm reliable operation before leaving.
Most reversal issues are sensor or limit switch problems we fix on the spot. Call now for same-day service.
phone_in_talk778 805-4911Same-day service available · No obligation