A broken lifting cable causes the door to drop unevenly and can damage your vehicle, injure anyone nearby, or leave the door inoperable. Do not operate the door. Call our 24/7 emergency cable repair line.
Garage door cables carry the full weight of the door in coordination with the springs. When one snaps, the load distribution breaks down instantly.
The affected side of the door drops to the floor or hangs at a dangerous angle.
A falling door can damage a car roof, windshield, or hood in seconds.
The opener cannot safely move the door — forcing it creates risk of further damage.
The remaining cable now carries 100% of the load and may snap from the shock load.
We dispatch 24/7 with replacement cables for all door sizes. Both cables are replaced together.
Emergency cable calls dispatched within the hour — any time of day or night.
We replace both cables at the same time — the remaining cable was subjected to the same shock load.
We inspect the cable drum and bottom bracket for damage from the snap event.
Cable tension equalized and tested with multiple door cycles before we leave.
Don't operate the door. Our emergency technician carries replacement cables for all standard door sizes.
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